Security survey of the client premises will be conducted and a final standard operations procedure (SOP) will be discussed with the client before taking over charge.
Security personnel will be selected by the operations team and after the client’s approval trained as per PSAR Act & post specific SOP by our SSSDC Certified training team before posting.
Regular visits by Area / Operations Manager / Management to discuss concerns / improvements / periodic surveys to suit the client’s business.
Weekly night rounds (surprise visits) by the operations team.
Client feedback shall be taken on a regular basis and acted upon on priority after discussion with the Directors.
Clients will be sent regular reports of trainings conducted, night round & feedback reports.
Apart from our managers the Directors of the company are in regular contact with the client & the status of the units.
